CAREERS

Corporate Production Associate

Department: Corporate Production

We’re hiring! We’re looking for a top-notch Assistant Corporate Project Manager to help service our corporate clients, working with our sales team to ensure Concierge orders are packed and shipped to perfection. The position will have you up on your feet, managing vendors, procuring inventory, overseeing fulfillment, writing notes…and more. You will have the opportunity to create vendor relationships, learn the operational side of a growing eCommerce company, and learn a ton about working in a fast-paced, startup culture where no two days are the same. There are endless opportunities for growing with a young, fun team based in Hawthorne, CA just a short drive from LAX and Manhattan Beach.

You’ll need to have a passion for what we do—elevated gifts for all occasions—and a passion for spreading our services to potential corporate clients looking for beautiful gifts for a variety of reasons. You’ll also be excited to roll up your sleeves and wear a ton of hats, creating opportunities for yourself and learning as you go.

About Us

We started BOXFOX in Los Angeles in 2014 to keep friends and family connected through substantial and effortless gifting. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch.

Our mission is to create stronger relationships through beautiful and personal gifts, enabled by simple user experiences, driven by premier service, and grounded by a commitment to authenticity.

Whether you’d like to send a thoughtful prepacked BOXFOX with hand-picked offerings from our team, create your own using our BUILD A BOXFOX platform, or work with us to design a custom corporate suite, we’re committed to bringing you the perfect gifts for all occasions.

The Role

You will be responsible for ensuring our custom corporate orders head out of BOXFOX HQ on time, with no mistakes. You will work closely with our B2B sales team, who will pass on new orders (closed deals), detailing every part of the order, from inventory, quantities, customization, and timeline. You’ll also work closely with the Head of Corporate Production to help manage the production calendar to juggle various corporate orders at once.

About You

Above all, we’re seeking a “get things done” team player with a great attitude. We’re seeking someone who is incredibly detail oriented, making sure they are able to study a final proposal / intake form and understand every nuance of a corporate order, down to the color of the ribbon. You should be able to juggle multiple projects at once, understanding the need to prioritize certain action items without dropping the ball on anything. You should be willing to be active (read: not tied to a desk and comfortable with standing for long periods), since this job will have you up on your feet, communicating with the B2B sales team, the other members of Corporate Production, and corporate fulfillment associates. You should also be someone who can calm under pressure, since ship days can be a little crazy, especially when multiple suites are heading out the door, and the details matter! 

Understanding of MS Office/Apple product suite and Google docs; experience with CRM software a plus! Preferably 1-3 years of production / administrative experience with a proven track record of success; B.A. required Good penmanship

Responsibilities

As needed, assist in in production of corporate orders, packing and fulfilling orders from start to finish from fluffing to quality control Assist in production of cards and labels, from importing to verifying, quality control Manage/assist with corporate concierge online platform: onboarding clients, fulfilling concierge orders, fulfilling rolling orders, etc. Assist with writing cards for corporate orders Assist with receiving — unboxing and counting product, ensuring quantities are correct Responsible for any corporate return to senders  Ensures the workspace is kept clean and organized at all times to maintain order and efficiency Help with other warehouse duties as needed

Perks

•  Competitive pay with potential for bonus
•  Freedom to envision and define your own career with leadership who wants to see you succeed and a company with no tolerance for egos
•  A culture that believes in work-life balance
•  A dog-friendly office and a fun team (who loves to celebrate everything!)
•  Beautiful gifts for everyone on your list, all year round!

To apply, please email your resume (PDF, please) and a bit about yourself/why you’d be a fit (or a cover letter) to hireme@shopBOXFOX.com with subject “Application / Assistant Project Manager - Corp Production”.

Inside Sales Representative (B2B)

Department: Concierge / B2B Sales

We’re hiring! We’re looking for a top-notch B2B sales rep to help us grow our corporate client base and truly affect the bottom line of our small, thriving company. The New Business Sales Account Exec is a mid-level position that will give you the opportunity to expand and implement your sales knowledge and learn a ton about working in a fast-paced, startup culture where no two days are the same. There are endless opportunities for growing with a young, fun team based in Hawthorne, CA just a short drive from LAX and Manhattan Beach.

You’ll need to have a passion for what we do—elevated gifts for all occasions—and a passion for spreading our services to potential corporate clients looking for beautiful gifts for a variety of reasons. You’ll also be excited to roll up your sleeves and wear a ton of hats, creating opportunities for yourself and learning as you go.

About Us

We started BOXFOX in Los Angeles in 2014 to keep friends and family connected through substantial and effortless gifting. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch.

Our mission is to create stronger relationships through beautiful and personal gifts, enabled by simple user experiences, driven by premier service, and grounded by a commitment to authenticity.

Whether you’d like to send a thoughtful prepacked BOXFOX with hand-picked offerings from our team, create your own using our BUILD A BOXFOX platform, or work with us to design a custom corporate suite, we’re committed to bringing you the perfect gifts for all occasions.

The Role

You will act as a liaison between our Concierge (B2B) team and our clients, ensuring the best client experience possible. As a Sales account executive, you should showcase excellent communication, creative, and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.

Ultimately, you should contribute to an increase in sales by selling in excellent proposals to inbound leads, meeting your monthly quota, and maintaining our company-client relationships to the highest standards, living and breathing our commitment to BOXFOX’s best-in-class customer service.

Responsibilities

Client Support

Manage key Corporate accounts and act as the point of contact for clients Schedule kickoff call to better understand client needs prior to proposals Resolve problems and handle client issues in a timely manner Provide professional after-sales support to build loyalty / increase client retention  Upsell current clients for larger, more frequent orders Stay up-to-date on and communicate new site features, products, and trends to client

Creative Ideation 

Come up with creatively driven proposals for clients to meet their business / messaging / ROI goals Keep a pulse on new product releases from vendors, communicating both internally and with clients

Internal Support / Operations

Work with Corporate Production team to communicate details of each and every order, including deadlines, customization selections, and any other order specification, ensuring that every order is packed and shipped to perfection — the BOXFOX way Create accurate scopes of work (SOWs) and invoices to ensure our clients are signing off on the terms of each order as well as being billed accurately Communicate with department to share learnings per client, adding to knowledge base

Expectations

Meet or exceed quarterly sales quota to contribute to overall B2B sales (if quota is not met, subject to performance reviews) Monitor inbound leads and progress (sales performance), tracking in CRM software Maintain professional / technical knowledge by attending events / workshops, reviewing professional publications, establishing personal networks

About You

You enjoy every part of sales — meeting with people, chatting up a storm, and, of course, closing the deal. You’re a self-starter — we’re there to answer questions and train you, but you’ll be in charge of your success at our growing company. You handle rejection well (a necessary part of sales) and learn from what you could do differently the next time around. You’re organized. You will come to the table with your own systems and ways of working that are well thought-out and help track your progress. You’re positive and excited to come to work every day! We truly believe that attitude is everything Understanding of MS Office/Apple product suite and Google docs; experience with CRM software a plus! Preferably 2-4 years of outside sales experience (eCommerce B2B a plus) with a proven track record of success; B.A. required

Perks

•  Competitive base salary with generous commission structure
•  Freedom to envision and define your own career with leadership who wants to see you succeed and a company with no tolerance for egos
•  Competitive medical, dental, and vision benefits
•  Unlimited vacation policy - we believe in work-life balance
•  A dog-friendly office and a fun team (who loves to celebrate everything!)
•  Beautiful gifts for everyone on your list, all year round!

To apply, please email your resume (PDF, please) and a bit about yourself/why you’d be a fit (or a cover letter) to hireme@shopBOXFOX.com with subject “Application / Inside Sales Rep”.

Outbound Sales Representative (B2B)

Department: Concierge / B2B Sales

We’re hiring! We’re looking for a top-notch B2B sales rep to help us grow our corporate client base and truly impact the bottom line of our small, thriving company. The Field Sales Rep position will give you the opportunity to expand and implement your sales knowledge and learn a ton about working in a fast-paced, startup culture where no two days are the same. There are endless opportunities for growing with a young, fun team based in Hawthorne, CA a short drive from LAX + Manhattan Beach.

You’ll need to have a passion for what we do—elevated gifts for all occasions—and a passion for spreading our services to potential corporate clients looking for beautiful gifts for a variety of reasons. You’ll also be excited to roll up your sleeves and wear a ton of hats, creating opportunities for yourself and learning as you go.

About Us

We started BOXFOX in Los Angeles in 2014 to keep friends and family connected through substantial and effortless gifting. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch.

Our mission is to create stronger relationships through beautiful and personal gifts, enabled by simple user experiences, driven by premier service, and grounded by a commitment to authenticity.

Whether you’d like to send a thoughtful prepacked BOXFOX with hand-picked offerings from our team, create your own using our BUILD A BOXFOX platform, or work with us to design a custom corporate suite, we’re committed to bringing you the perfect gifts for all occasions.

The Role

You will be in charge of identifying new potential BOXFOX Corporate Concierge (B2B) clients and then selling them in on the magic of corporate gifting with strategic messaging and proposals. You need to be outgoing, personable, have excellent communication skills, be creative, and be a master negotiator. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.

Ultimately, you should contribute to an increase in BOXFOX’s annual B2B revenue by selling in proactive leads, meeting your monthly quota, and maintaining our company-client relationships to the highest standards, living and breathing our commitment to being the go-to for gifting for any reason, any season.

Responsibilities

Lead Generation / Sales Execution 

Source new sales opportunities within assigned industry / territory through outbound cold calls, emails, personal networks, and professional networking events Maintain steady pipeline of active / future leads Track KPIs (contact & close rate, average order value, retention) Drive entire sales process: prospecting, proposal generation (meeting ROI / messaging objectives), negotiations, closing Become expert on BOXFOX offering and competitive landscape to help showcase why we deliver superior value / ROI

Client Support   

Manage key Corporate accounts and act as the point of contact for clients, resolving problems and handle client issues in a timely manner Provide professional after-sales support to build loyalty / increase client retention  Upsell current clients for larger, more frequent orders

Internal Support / Operations

Work with Corporate Production team to communicate details of each and every order, including deadlines, customization selections, and any other order specification, ensuring that every order is packed and shipped to perfection — the BOXFOX way Create accurate scopes of work (SOWs) and invoices to ensure our clients are signing off on the terms of each order as well as being billed accurately Communicate with department to share client learnings, adding to knowledge base

Expectations

Meet or exceed quarterly sales quota to contribute to overall B2B sales (if quota is not met, subject to performance reviews) Monitor leads and progress (sales performance), tracking in CRM software Maintain professional / technical knowledge by attending events / workshops, reviewing professional publications, establishing personal networks

About You

You enjoy every part of sales — meeting with people, chatting up a storm, and, of course, closing the deal. You’re a self-starter — we’re there to answer questions and train you, but you’ll be in charge of your success at our growing company. You handle rejection well (a necessary part of sales) and learn from what you could do differently the next time around. You’re organized. You will come to the table with your own systems and ways of working that are well thought-out and help track your progress. You’re positive and excited to come to work every day! We truly believe that attitude is everything Understanding of MS Office/Apple product suite and Google docs; experience with CRM software a plus! Preferably 2-4 years of outside sales experience (eCommerce B2B a plus) with a proven track record of success; B.A. required

Perks

•  Competitive base salary with generous commission structure
•  Freedom to envision and define your own career with leadership who wants to see you succeed and a company with no tolerance for egos
•  Competitive medical, dental, and vision benefits
•  Unlimited vacation policy - we believe in work-life balance
•  A dog-friendly office and a fun team (who loves to celebrate everything!)
•  Beautiful gifts for everyone on your list, all year round!

To apply, please email your resume (PDF, please) and a bit about yourself/why you’d be a fit (or a cover letter) to hireme@shopBOXFOX.com with subject “Application / Outbound Sales Rep”.