CAREERS

Want to work at BOXFOX? BOXFOX was founded in 2014 by three women with one goal: to make gifting more personal, purposeful, and presentable. From small tokens to grand gestures, we're your go-to for gifting. Come work alongside us in our rapidly growing, Los Angeles-based startup! 

Manager, Web + ECommerce

Hawthorne, CA
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Manager, Web + ECommerce

Hawthorne, CA

Schedule: Full-Time Position at BOXFOX, temporarily remote  

Department: B2C | eCommerce 

About Us

We started BOXFOX in Los Angeles in 2014 to help people better maintain both their personal and professional relationships. With BOXFOX, gifters can be there even when they can't physically be there, sending a perfectly curated gift box with the click of a button—never losing the value of a personal touch.

Our mission is to create stronger relationships through beautiful and personal gifts, enabled by simple user experiences, driven by premier service, and grounded by a commitment to authenticity. Whether you’d like to send a thoughtful prepacked BOXFOX with hand-picked offerings from our team, create your own using our BUILD A BOXFOX platform, or work with us to design a custom corporate suite, we’re committed to bringing you the perfect gifts for all occasions. 

The Role 

As a key member of the eCommerce side of the business, the Associate Manager of E-commerce is focused on creating and executing a comprehensive buying and site merchandising plan. Their primary goal is that every customer interaction is seamless from the moment they get on our site, through merchandizing, optimization, copy writing, and the management of digital content. Since our virtual “storefront” is our website, this is a huge role that’s key to everything we do. 

Responsibilities 

Merchandising & Content Management 

Maintain a user experience consistent with BOXFOX brand guidelines and marketing initiatives

Assist Management with product buying, based on strategically inspired verticals, trends, and opportunities

Ensure that BUILD a BOXFOX & Marketplace have product diversity and depth across core verticals 

Implement, execute, and continuously optimize merchandizing for BUILD A BOXFOX for both B2C & B2B platforms based on seasonality, use-case, color, and other identified initiatives

Maintain comprehensive catalog management 

Strategically and creatively audit both product descriptions and tags across all platforms to ensure optimum customer ease while shopping 

Manage sold out variable inventory across all Shopify platforms

Ensure accuracy and timelines of all product launches across eCommerce properties

Build, launch, and manage all site content including homepage, new collections, product pages, & landing pages

Implement best practices for images, meta descriptions, and product titles 

Collaboration

Collaborate with marketing team to align on content calendar, digital strategy, product insights, and collection launches 

Collaborate with sales team to align on strategic B2B product offerings

Hold weekly product meetings with Management to align on trendspotting, purchasing strategy, product demand, and site performance 

Other Responsibilities   

Foster an environment where change is embraced and ideas are respected, supported, vetted and implemented (if deemed appropriate)

Comply with company policies, procedures, and standards of ethics/integrity

Requirements: 

Bachelor’s degree required 

Must have 2-3 years of eCommerce/Product/Merchandising experience 

Knowledge of Shopify Plus

Self starter with the ability to manage projects independently

Ability to multitask in a fast paced environment with rapidly changing priorities

Positive and proactive attitude

Experience with Google suite, especially excel/sheets extremely preferred

Experience in retail a plus 

Perks: 

Role is based in LA, but currently remote until at least March due to COVID 

Competitive Salary 

Comprehensive Health Benefits 

Generous PTO 

Employee Discounts 

Amazing culture: Happy hours, dog-friendly office, philanthropic opportunities, spirit activities, and an encouragement of self education 

B2B Fulfillment Associate

Hawthorne, CA
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B2B Fulfillment Associate

Hawthorne, CA

Fulfillment Assistant - B2B // Full Time 


Hawthorne, CA 

About Us
We started BOXFOX in Los Angeles in 2014 to keep friends and family connected through substantial and effortless gifting. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch.Our mission is to create stronger relationships through beautiful and personal gifts, enabled by simple user experiences, driven by premier service, and grounded by a commitment to authenticity.
Whether you’d like to send a thoughtful prepacked BOXFOX with hand-picked offerings from our team, create your own using our BUILD A BOXFOX platform, or work with us to design a custom corporate suite, we’re committed to bringing you the perfect gifts for all occasions. 

The Role
BOXFOX is seeking bright, motivated, hardworking individuals to fill Fulfillment Associate positions at our headquarters in Hawthorne, CA. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines and a commitment to customer service as it relates to product fulfillment. Fulfillment Associates are expected to understand aspects of productions; adhere to strict safety, quality, and production standards. They are required to pick customer orders, sort, pack and ship customer orders, and troubleshoot problems to resolution. 

Job Description:

B2B Fulfillment 
Package BOXFOX gift boxes so that each gift is aesthetically pleasing, high quality, in line with the greater BOXFOX brand and client’s interests 

Write handwritten notes for the BOXFOX notecards that accompany each orderShip all parcels for delivery

Understand and utilize warehouse management software including but not limited to Shopify, Shipstation, Google Docs, and Quickbooks 

Assist in management of B2B inventory (raw and packaged) as neededAssist Corporate Production Manager & Inbound Inventory Specialist setting up stations for kitting inventory

Monitor detailed quality control on all shipments, including the coordination of personalized notes and labels per gift box 

General 
Ensure that a clean and organized work area is maintained 

Perform other related warehouse duties, as assigned, for the purpose of ensuring an efficient and effective work environment

Foster an environment where change is embraced and ideas are respected, supported, vetted and implemented (if deemed appropriate)

Comply with company policies, procedures, and standards of ethics/integrity

Job Requirements:
Must have excellent punctuality, attendance, and reliability

Ability to stand for extended periods of times (7-8 hrs)

 Must be able to lift and/or move objects 10-30 lbs.

Occasionally lift and/or move objects that weigh more than 40 lbs

Must be capable of working quickly and efficiently in a fast-paced environment

Ability to read and speak English

Must have nice handwriting

Great communication skills

Must be a team player

Email your resume and a little about yourself to hireme@shopboxfox.com with subject line: B2B FULFILLMENT ASSOCIATE

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Luxury Gift Boxes

Perfect For Them: These boxes come gift wrapped, handpacked in luxe gift boxes topped with your note, handwritten.

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Card Blank: [{ item.properties['Card Blank'] }]
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Message: [{ item.properties.Message }]
Card Blank: [{ item.properties['Card Blank'] }]
Card: [{ item.properties.Card }]
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