CAREERS

Creative Assets Coordinator Coordinator (B2B)

Updated February 4, 2021

Department: Concierge / B2B Sales

Remote currently, in-office when safe (Hawthorne, CA)

Are you passionate about gifting? Looking to get your foot in the door at at fast-growing and fast-paced startup? And want exposure to (and experience with!) every part of the sales process? We’re looking for a superstar creative assets coordinator to help us support the BOXFOX Corporate Sales Team — the B2B side of the business.

You’ll need to have a love of what we offer—elevated gifts for all occasions—and be exited to spreading our services to potential corporate clients looking for beautiful gifts for a variety of reasons. You’ll also be excited to roll up your sleeves and wear a ton of hats, creating opportunities for yourself and learning as you go. There are endless opportunities for growing with a young, energetic team based in Hawthorne, CA.

The Role

Are you the most organized person you know? Is the “devil’s in the details” your life motto? Are you as Type A as they come, with a creative side? We want you!

As the Creative Assets Coordinator for the BOXFOX B2B team, your chief responsibility is to support the entire B2B Sales Team by acting as the key resource for the sales team’s creative asset database: from past proposals, to new product launches, to current vendor updates and product substitutions — you are the encyclopedia and the keeper and sharer of knowledge for this team. You will work cross-functionally, acting as a liaison between sales and Production, Merchandising, and Operations as it relates to Creative.

As a Creative Assets Coordinator, you should showcase excellent organizational skills, attention to detail, and excellent follow-through. You should enjoy building databases, processes, and have a knack for structure and systems.

Responsibilities

Gather Knowledge + Offer Solutions

• Analyze past proposals to gain working knowledge of past orders and what AEs have previously sold into clients, to be able to offer recommendations based on theme, price point, vendors, etc.

• Sort through and serve up relevant previous proposals to AEs to create updated proposals with similar “asks”, industries, or themes.

• Create system and pull reports on best-selling products, themes, and curations across sales team for greater transparency and optimization of B2B offerings

• Help problem-solve for Product Substitutions when a new product (substitution) is needed for a client order

• Regularly suggest strategic, systems-based improvements to help us stay organized and efficient

Organize + Update Key Assets

• Create an organizational process for product and proposal asset management, maintain systems and database, and disseminate relevant information to AEs in order to win new business and retain existing client base

• Maintain and update client photography database by client and by theme, for ease of access to Corporate photography for proposals, one-sheets, etc.

• Working alongside Sales Operations team, responsible for managing, organizing, updating, distributing, editing, deleting, curating, archiving and digitally filing past and current digital assets for Sales Team, including: Corporate Directory, BOX file sharing, and Proposal sharing database

Maintain Working Product Knowledge

• Maintain BOFOX B2B internal product catalog database, updating based on pricing and availability, and update with new finds, collaborating with Merchandising team on new product coming in

• Keep your finger on the pulse for the latest product launches and trends from our established vendors as well as new vendors. Organize and present new products to the Sales Team to be used in new proposals.

• Communicate regularly with Operations / Manufacturing team to stay abreast of new BOXFOX manufactured items for corporate clients, and present information to B2B Sales Team on a weekly basis.

ABOUT YOU

• Positive, can-do attitude

• Ability to juggle multiple tasks at once

• Proactive — notice what needs to be done and do something about it!

• Detail-oriented, great-follow up, results-driven

• Outstanding communication skills, both internally to team and externally to clients

• Passion for BOXFOX — what we do and how we’re changing the B2B gifting game

• A proactive team player who thrives in a goal-oriented, dynamic, ever-changing, fast-paced entrepreneurial environment, while juggling multiple priorities with a sense of urgency.

• Solid knowledge of MS Office, Google Suite, Quickbooks, BOX; strongly prefer a working knowledge Keynote with ability to hone skills

• 1-2 years of professional work experience, ideally in a creative industry or role; B.A. from 4- year university

Perks

• Competitive salary

• Freedom to envision and define your own career with leadership who wants to see you succeed and a company with no tolerance for egos

• Comprehensive medical, dental, and vision benefits

• 2-weeks paid vacation, 5 days of sick time, and a generous paid company holiday calendar - we believe in work-life balance!

• A dog-friendly office and an enthusiastic team (who loves to celebrate everything!)

• Beautiful gifts for everyone on your list, all year round!

About Us

We started BOXFOX (shopBOXFOX.com) in Los Angeles in 2014 to keep friends and family connected through substantial and effortless gifting. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch. Our mission is to create stronger relationships through beautiful and personal gifts, enabled by simple user experiences, driven by premier service, and grounded by a commitment to authenticity. To that end, we offer thematic ready-to-ship gifts, the ability to BUILD A BOXFOX, a curated Marketplace of goods, and an entire corporate gifting arm to service companies large and small.

To apply, please email your resume (PDF, please) and a bit about yourself/why you’d be a fit (or a cover letter) to hireme@shopBOXFOX.com with subject “Application / B2B Creative Assets Coordinator”.

Sales Coordinator (B2B)

Department: Concierge / B2B Sales - Inbound

Are you passionate about gifting? Looking to get your foot in the door at at fast-growing and fast-paced startup? And want exposure to (and experience with!) every part of the sales process? We’re looking for a superstar sales coordinator to help us support the BOXFOX Corporate Sales Team — the B2B side of the business. You’ll need to have a love of what we offer—elevated gifts for all occasions—and be exited to spreading our services to potential corporate clients looking for beautiful gifts for a variety of reasons. You’ll also be excited to roll up your sleeves and wear a ton of hats, creating opportunities for yourself and learning as you go. There are endless opportunities for growing with a young, energetic team based in Hawthorne, CA just a short drive from LAX and Manhattan Beach.

The Role 

Your chief responsibility is to support the B2B Sales Team — specifically, your Inbound sales rep— ensuring you are staying on top of the day-to-day tasks and planning ahead, ultimately making sure the BOXFOX team is set up for sales success and maximizing efficiency. You’ll get to wear a lot of different hats: this role is equally divided into admin / maintenance, sales / production process collaboration, reporting, and light client support. 

As a sales coordinator, you should showcase excellent communication skills, attention to detail, and ability to identify and quickly solve problems. You should also act proactively to address your managers’ needs.

Responsibilities 

Administrative 

Schedule calls, manage calendars via Calendly for assigned AE 

Ensure salesperson is following all processes and policies 

Help organize CRM platform to contact info is up-to-date, managing tags and lists 

Keep calendar of key client event dates for strategic outreach 

Ensure all documents / spreadsheet for AE are up-to-date and accessible

Prepare draft invoices for salespeople to review for all orders 

Keep abreast of new product launches, product order history, and changes in vendors, availability, etc to ensure AE can create better, more accurate proposals 

Track industry news and prepare weekly reports to provide strategic insight for sales team

Sales Process / Client Support 

Assist AE with “alternate product” pages for proposals as needed 

Double check proposals for pricing, accuracy, typos, and consistency with policies 

Complete Order intake form once invoice has been paid

Act as point of contact for Production Team on all ongoing orders & work with clients on production updates in real time

Coordinate samples for clients 

Approve and onboarding clients to Concierge platform 

Close the loop on order with client, via tracking info, experience survey, and photos 

Communicate with clients on return to sender packages

Expectations

You’re the Foundation: always be one-step ahead, anticipating needs and staying organized to get ahead of problems

You’re the Encyclopedia: stay on top of our ever-changing sales process, book of clients, and product catalog, suggesting strategic improvements to help us win

You’re the Fixer: whether it’s a client onboarding question, a production issue, or something else entirely… we’re counting on you get the facts and come up with a plan so your AE can come in and do the damage control   

About You 

Positive, can-do attitude Ability to juggle multiple tasks at once Proactive — notice what needs to be done and do something about it! Detail-oriented, great-follow up, results-driven Outstanding communication skills, both internally to team and externally to clientsPassion for BOXFOX — what we do and how we’re changing the B2B gifting game A proactive team player who thrives in a goal-oriented, dynamic, ever-changing, fast-paced entrepreneurial environment, while juggling multiple priorities with a sense of urgency.Solid knowledge of MS Office, Google Suite, Quickbooks, Keynote, and potentially CRM Software, with ability to learn further 1-2 years of professional work experience preferred; B.A. from 4-year university 

Perks

•  Competitive salary •  Freedom to envision and define your own career with leadership who wants to see you succeed and a company with no tolerance for egos•  Comprehensive medical, dental, and vision benefits•  2-weeks paid vacation, 5 days of sick time, and a generous paid company holiday calendar - we believe in work-life balance! •  A dog-friendly office and an enthusiastic team (who loves to celebrate everything!)•  Beautiful gifts for everyone on your list, all year round!

About Us

We started BOXFOX (shopBOXFOX.com) in Los Angeles in 2014 to keep friends and family connected through substantial and effortless gifting. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch. Our mission is to create stronger relationships through beautiful and personal gifts, enabled by simple user experiences, driven by premier service, and grounded by a commitment to authenticity. To that end, we offer thematic ready-to-ship gifts, the ability to BUILD A BOXFOX, a curated Marketplace of goods, and an entire corporate gifting arm to service companies large and small.

Apply 

To apply, please email your resume (PDF, please) and a bit about yourself/why you’d be a fit (or a cover letter) to hireme@shopBOXFOX.com with subject “Application / B2B Sales Coordinator”. 

Senior Full Stack Developer


Department: Engineering

Reports directly to the CEO | Mid to Senior Level

Temporarily remote: once it is safe, this position will report to our HQ in Hawthorne, CA


Your Role: Are you interested in helping bring big ideas to life? The BOXFOX team is looking for you - an exceptional, motivated, talented, passionate developer looking to help build and perfect our web products to enliven our customer’s ability to connect with others.


What You’ll Do:

Collaborate with business stakeholders to manage shopBOXFOX.com development roadmap

Analyze and evaluate business problems and conceptualize solutions

Own, optimize and continuously improve website

Collaborate with Web and Marketing team’s to support key initiatives

Architect feature enhancements and app developments

Manage partnerships with any key technical vendors

Write reusable, testable, and efficient front-end and back-end code

Serve as a self-directed, key contributor to company growth and progress

Design new applications and create new features

Build and lead an engineering team.

Research new technologies, provide ideas for technical and/or workflow and process improvements

What You’ll Use:

Full Tech Stack Integration

Shopify Plus

Shopify App Integrations

Shopify APIs

Digital Ocean/Github

Java EE, React, Python, OLTP, MySQL, PHP, Linux, Apache. AngularJS

Who You Are:

Passion for e-commerce and stellar service businesses

Love to move quickly and iterate even quicker

6+ years of professional software experience is necessary to be considered

Bachelor’s Degree in Computer Science or equivalent experience

Experiencing leading and mentoring an engineering team

You have a portfolio of applications you have built that clearly demonstrates your coding proficiency, eye for quality, understanding of security and attention to performance

Highly analytical, solutions-oriented, strong attention to detail

Why BOXFOX?

Who We Are:

We started BOXFOX in Los Angeles in 2014 to keep friends and family connected through substantial and effortless gifting. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch.

Our mission is to create stronger relationships through beautiful and personal gifts, enabled by simple user experiences, driven by premier service, and grounded by a commitment to authenticity.

Whether you’d like to send a thoughtful prepacked BOXFOX with hand-picked offerings from our team, create your own using our BUILD A BOXFOX platform, shop for yourself on the MARKETPLACE, or work with BOXFOX Concierge to design a custom corporate suite, we’re committed to bringing you the perfect gifts for all occasions.

Our Values: Human, Generous, Resourceful, Thoughtful, Pioneering

What We Offer:

Competitive Compensation Package

Health, Dental and Vision Benefits

A welcoming and kind environment that rewards hard work and entrepreneurial thinking

Generous PTO

Become your friend and family’s go-to for gifting with exclusive employee discounts

Dog Friendly office

401(k)