Thank you so much for using BOXFOX! We're happy you're here, and we cannot wait to ship out your beautiful curations to your nearest and dearest. We're an online retailer, and in the world today, it might be expected that we're online, ready-to-ship, every hour, on the hour. While we pride ourselves on our customer service and being a team that's eager to serve our growing community of customers, we also work really hard to maintain a workplace that works for real lives. That means giving back to our employees (both in the main office AND the warehouse) who have worked tirelessly to ship over 85,000 gifts this year.
We practice the "week of rest". This means we close our warehouse from Christmas Eve through New Years Day. As a company created to help you maintain your most important personal and professional relationships, we practice what we preach, and encourage our team to spend time with the people that matter most to them.
We will resume shipping on 8a Wednesday January 2nd.
If you have any questions, you can reach out to our CEO directly: chelsea@shopboxfox.com