BOXFOX Concierge / You Asked, We Answered

Posted by BOXFOX TEAM on

It’s no surprise we’re really excited about the launch of BOXFOX Concierge. But it’s less about the fact that it streamlines corporate gifting for our clients and our team, it’s minimalist and beautiful, and actually really, really easy to use. The reason we’re so excited is that it came to life because of you, our corporate clients. Each and every feature comes directly from the gifting challenges you’ve expressed to us in the four years we’ve spent working with you to create your beautiful corporate gifts. So, thank you. Because of your collaboration and support we’ve put together a platform we’re really proud to share with the world. Here are a few of the top requests and why they came to life:

“I need something fast and need it to ship even faster.”

You got it! With just one click you can purchase pre-curated gift boxes designed, designed with your needs in mind, and available exclusively through our platform. Shipping is just as easy — you can send any gift in bulk or to multiple addresses.

“I need something that feels personal and that I know they've never received before.”

We have so much gifting data, it was about time we put it to work to curate a corporate library of gifts that allows you to build a completely unique gift every time. The possibilities are literally endless, with billions (yes, really) of possible unique box combinations.

I have a really big project and need you to manage it for me, with my creative input .”

This is where our dedicated project managers come in handy. We know you love the autonomy of creating and sending one-off gifts, but we also know you’ll have moments where you’ll need a fully scalable gifting suite. Whether you need 25 or 25,000, you can request, edit and approve proposals and gifting projects all with the click of a button, directly within the Concierge dashboard. Yes, really.

“I need to keep track of past orders and easily re-up.”

We know you have the taste but you don’t always have the time. Based on your request, we’ve built a feature that allows you to review past orders and quickly re-order the exact quantity you need. But we didn’t just stop there. You can upload and tag future recipients with address book syncing. 

“When it comes to customer service, I need a real person to provide quick answers and help me when I’m in a pinch.”

We’re at your service! When you sign up for an account you receive exclusive real-time access to a dedicated Concierge specialist via in-platform messaging or email.

Got another feature you’d love to see in the 2.0 version? We’re all ears. Email concierge@shopBOXFOX.com with any suggestions.

 

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